All our juices are freshly made to order. This means we purchase specific ingredients and make your juices the evening before or on the day of delivery. If you decide to cancel or postpone delivery please give us at least 48 hours notice before due delivery date for a full refund, otherwise the full cost will be due. Any cancellation must be agreed and accepted by us via email or phone within this timeframe.
We currently deliver in Dundee City and surrounding areas only. We reserve the right to cancel and refund any orders outside our delivery area. If you are unsure please contact us to check whether we deliver in your area.
Delivery days are usually Sundays and Thursdays. You can email us to request a specific time for delivery and we will try to meet your request. We will text when your order is ready for delivery to let you know it is on its way if you have provided a mobile number. If we cannot make the delivery, or are running late, we will contact you on the mobile number you have provided. We will do our best to arrive on time but cannot be held responsible for delays due to external factors such as traffic, breakdown or adverse weather conditions. If we fail to deliver on the scheduled delivery day a full refund will be given.
You must be available to collect your delivery on your chosen date. Due to the perishable nature of fresh, raw juice we cannot leave it on the doorstep. If we cannot deliver the juice, and are unable to contact you by mobile to enable delivery, it will be returned to our premises and you will be liable for the full cost of the order.
Juices must be stored in a refrigerator immediately after delivery and used by the ‘use by’ date or disposed of thereafter. Once opened, juices must be drunk or kept chilled and consumed the same day. Please use a cool bag when transporting them to keep them chilled. We cannot be held responsible for juices that have perished due to improper storage. If you decide to postpone your cleanse after delivery the juices can be frozen for up to one month. If freezing please remove approximately 2 cm of juice from each bottle to allow for expansion in the freezer. To defrost, remove the required number of juices and defrost overnight in the fridge to enjoy the next day.
Our juices are packaged in glass bottles which can be returned for reuse. Please contact us to arrange collection of your empty bottles and will give you some free ginger shots in return.
Please note that celery and nuts are both used in our juice kitchen and contained in some of our products. Where they are present in our juices or other products the name will be highlighted in bold, italics or colour in the ingredients list. Please inform us of any known allergies.
We do not make any health claims about our products. Any nutritional advice on our website is general and may not be suitable for all individuals. It is recommended that you check with a medical doctor before starting any nutritional program to ensure it is suitable for you. Unpasteurised juice is not recommended for pregnant or breastfeeding women.
Occasionally we may advertise competitions on our website or social media pages. Entrants to all competitions must be over 18 years of age and must be resident or have a mailing address in the UK. We can only post prizes within the UK. Winners will be chosen at random on the specified date. The winner will be notified within one week of the closing date and a Winner's message posted on social media giving the name of the Winner. Any other details will remain confidential.
All content (including images, text, data and logo) on the Juice A Rainbow website is protected by copyright and other intellectual property rights. You many not copy, modify, reproduce or distribute any of the materials or content on the website for commercial gain without express written permission from us. We will assert our intellectual property rights if any part of this website is used without our permission.
By using our website you are deemed to have read, understood and agreed to these terms and conditions.
If you join our mailing list we will keep your information safe and we will not share it with anyone else. If you buy from us online you can opt to save your information on our site to save you entering it again on future visits. Again we will keep your data safe and not share it with anyone else.
Any personal information will be stored securely in order to prevent unauthorised access and to comply with the new Data Protection Act (DPA 2018). You can unsubscribe from our mailing list or ask us to delete all your details at any time by contacting us here.